Privacy and Policy

Privacy Policy

At TecMarkaz, we are committed to safeguarding your privacy. This Privacy Policy document outlines the types of personal information we collect, how it is used, and the measures we take to protect it.

1. Introduction

a. This Privacy Policy governs the collection and use of personal data when you interact with our website, tecmarkaz.com. The Policy is designed to help you understand how we handle your data.
b. By using our website or making a purchase with us, you consent to the collection and use of your Personal Data as outlined in this Privacy Policy.

2. Personal Data We Collect

  a. Personal Data refers to any information that can identify an individual. This does not include anonymized data (e.g., IP addresses).
      b. The types of information we may collect from you include:
  • Contact Information: Your name, email address, billing and shipping address, and phone number.
  • Account Information: The username and password you create when setting up an account on our website.
  • Communication: Any correspondence we exchange with you, such as inquiries, feedback, or customer support requests made via our website, email, or social media (including Facebook, Instagram, and WhatsApp).
  • Transaction Details: Information related to your orders on our website, including order numbers and payment history.

3. How We Use Your Personal Data

         We use your Personal Data for the following purposes:

  • To process and deliver the products and services you order from us.
  • To respond to your queries or customer service requests.
  • To enhance and improve our website and customer experience.
  • To detect and prevent fraud or illegal activities.
  • To comply with applicable legal, regulatory, and financial requirements.
  • To send relevant advertisements, newsletters, and updates about our products and services.
  • To enhance website content and layout.
  • To resolve any disputes that may arise.

4. Sharing Your Personal Data

          In order to provide our services, we may share your Personal Data with                  trusted  third parties. These third parties include:

  • Payment processors, financial institutions, and verification services to complete your transactions.
  • Courier and delivery service providers to fulfill your orders.
  • Any third parties you have authorized to receive your Personal Data for specific services.

        We may also disclose Personal Data to business partners or service                      providers when necessary to deliver the products and services you’ve                    requested.

5. How We Protect Your Personal Data

     a. We take reasonable measures to protect your Personal Data against                     unauthorized access, alteration, or destruction. This includes physical,                   electronic, and administrative safeguards to ensure your data is secure.

     b. We maintain industry-standard security protocols to prevent unauthorized               access to our systems. In the event of a suspected breach, we will promptly           notify you and any relevant regulatory authorities as required by law.

6. Retention of Your Personal Data

      a. We will only retain your Personal Data for as long as necessary to fulfill the            purposes for which it was collected. This includes meeting legal, regulatory,            and reporting obligations, as well as fulfilling any contractual commitments.

       b. Your information will be retained for as long as your account remains                     active or as long as required to provide our services, comply with legal                   obligations, or verify your identity for financial transactions.